Call Centers: Key Performance Indicators
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4 pages in length. The writer briefly discusses travel reservation and 911 emergency call center key performance indicators. Bibliography lists 4 sources.
Filename: TLCCallCntr.rtf

Carl Sagan's 'The Demon-Haunted World -- Science As A Candle In The Dark'
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A 5 page paper in which the writer provides an overview of Sagan's book. Demon-Haunted World challenges many of theories formed from developments in science and technology regarding space travel and the presence of life from other worlds. The paper contends that Sagan's challenging of current scientific myths supports his theory that increases in science and technology have developed into a social focus. No additional sources cited.
Filename: Carls.wps

Cell Phone Technology
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This 6 page paper discusses how cell phones work. It also touches briefly on their history, and the system that is now used most frequently. Bibliography lists 5 sources.
Filename: HVCelTek.rtf

CELL PHONE TECHNOLOGY AND SOCIETAL DEPENDENCE
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This 13-page paper examines the mobile/cellular phone and its impact on society. The paper discusses the history of the cellular phone, how it has changed society, and potential future trends. Bibliography lists 20 sources.
Filename: MTcellte.rtf

Cell Phone Technology: A Critical Response
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A 3 page review of cell phone technology. The author utilizes critical response techniques to explore the binary patterns that determine the function and functionality of this technology. Bibliography lists 4 sources.
Filename: PPcellP2.rtf

Cell Phone Use: Dangers While Driving
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3 pages in length. In this day and age of tremendous technological advancements, there is almost nothing that cannot be accomplished with a cell phone from the convenience of one's automobile, with drivers conducting business, making doctor's appointments, talking to friends, dialing in for radio station contests and everything else that can be done from a conventional landline telephone. At issue, however, is the one significant difference where cell phones are concerned: The inherent danger of driving and talking at the same time. Bibliography lists 5 sources.
Filename: TLCCellPhDrv.rtf

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